|Curb Side Consignment Drop Off Locker System And Drop Off Procedures|
DROP OFF PROCEDURES
**THERE IS A LIMIT OF 25 ITEMS PER DROP OFF**
**PLEASE NOTE: WE WILL NOT BE TAKING ON NEW CONSIGNORS UNTIL FALL. YOU MUST BE A CURRENT CONSIGNOR TO DROP OFF ITEMS**
1. Simply call, email, or message us on social media @thefamilytreeconsignment Together, we will book a "drop off day." You don't need to worry about a specific time. There are 5 SLOTS AVAILABLE FOR DROP OFF EACH DAY.
2. You will receive a confirmation email with a locker number and unique code. On your drop-off day, you simply open your designated locker and put your items inside.
**REMEMBER TO LOCK THE DOOR BEFORE YOU LEAVE**
The lockers will be outside during business hours, so you can come by any time.
TO AVOID HAVING A LONG WAIT PERIOD, WILL WILL ONLY BE BOOKING DROP OFFS UP TO TWO WEEKS IN ADVANCE
As items like toys, hard cover books and home decor are more difficult to keep clean, they will be accepted on a case by case basis and determined based on popularity, demand and available space.
**WE WILL NO LONGER BE ACCEPTING THE FOLLOWING**
pyjamas, onesies, bibs and baby blankets, infant sleepers and infant care items, swimwear, bras, paperback children's books, puzzles, games, hats and mitts, cosmetics, picture frames, socks, slippers and tights, CD's, DVD's, VHS tapes, and home decor.
ITEMS MUST BE FRESHLY WASHED AND FREE OF RIPS, TEARS, STAINS, PULLS, PILLS, FADING, AND IN LIKE NEW OR NEVER WORN CONDITION, NEATLY FOLDED IN A BAG. (MOST BOXES WON’T FIT THE LOCKERS)
AS ALWAYS: THE BRANDS WE ACCEPT ARE:
Bench, lululemon, American Eagle, PINK, Joe Fresh, Tommy Hilfiger, Calvin Klein, ROOTS, Kismet, UGG, Pink Martini, Sorel, MEXX, Ralph Lauren, Nike, Adidas, Guess, VANS, Silver, Justice, The Children’s Place, Fila, Michael Kors, Artiza, LOFT, Under Armour, Abercrombie & Fitch, Fossil, Le Chateau, Ricki’s, Gap and Free People.
IF YOU ARE A “PICK UP” CLIENT, and would like your declined items back after they’ve been sorted, you must pick up your items within 3 business days from your drop off date.
Example: if you drop off items on Tuesday, you must come back to collect any “no‘s” by Friday. We will do our best to have your items sorted and ready to go within 24 hours.
I know this is a bit different than what we did before, but my goal is to make your experience as comfortable, easy and as safe as possible.
We do our best to provide high quality and popular clothing for the whole family. To meet our clients needs to the best of our ability, there are some brands we do not carry:
George, G21, Primium Plus, Bum Equipment, Lilly Morgan, Blue Crush, Cherokee, Digital, Faded Glory, Athletic Works, Candy Couture, N.W.D., My Style, Northern Reflections, Tan Jay, Alia, Talbots, Lindor and others as the needs and demands of our clients change.
Please note: The Family Tree is not responsible for lost, damaged or stollen items, including damage from acts of God